With over 200 years of combined experience in fire and water restoration, why would you go anywhere else?
Mark Folzenlogen, Owner
Mark took over as owner of A-One from his dad Bob, continuing a long family legacy of fire and water restoration, quality dry cleaning, and great community service. Mark is actively involved in the Cincinnati Rotary Club, the Great Lakes Management Group, a regional dry cleaning management collaborative he joined in 1995, and the Ohio Cleaners Association, where he served as President from 2000-2001. Mark is also a Five Star Member of the Drycleaning & Laundry Institute (DLI) (formerly the International Fabricare Association), the world’s leading trade association for garment care.
Janice Folzenlogen, Owner
While taking some time off from her nursing career, Janice started working at A-One 18 years ago. And she has never looked back. Janice started in the office managing payroll and accounting, and over the years has mastered every aspect of the business, from the workings of the plant to store operations and restoration. She enjoys spending most of her time these days managing the restoration work, but is still often seen working in the assembly bay and entry bay. She has three children and enjoys tennis, reading and family time.
Greg Hoh, Sales Manager
After years of providing exceptional service on our retail routes, Greg was promoted to Operations Manager in 2014. He was the obvious choice based on his dedication to his customers, insisting on providing the highest quality and service available in the industry. He brings this approach to the entire operation, while influencing his employees to become a more focused, dedicated team! A native Kentuckian, Greg enjoys hunting, fishing and camping and breeds llamas and alpacas with his younger brother on their 100 acre farm near Georgetown. Greg has three sons and is a grandfather of three.
Steve Smith, Production Manager
Steve joined A-One in 1988 when he was still just a 17-year-old junior at Aiken High School. He started out pressing clothes, and in between football and basketball practices, Steve attended Fabric Tech Classes to learn the ins and outs of basic spotting, pressing and sewing. Over the years, Steve has attended and completed many more classes on pressing, spotting, advanced spotting and bleaching, becoming one of the industry’s most knowledgeable experts. What started out as a part-time job in high school has turned into a great career, and Steve’s training, dedication and service have made him one of the premiere cleaners in the business.
Jeff Frank, Route Sales/Customer Service
For a business that relies so heavily on customer service, Jeff is one of A-One’s most valuable assets. Jeff started his career at A-One in 1977 while still a student at Purcell High School, running local relay routes under Bob Folzenlogen. Now Jeff works for Bob’s son Mark, but his commitment to customer service has remained the most important part of his job. “Jeff will do whatever it takes to please a customer,” says Mark. “He’s the most service oriented person I know – not just at A-One, but anywhere.” Jeff is a resident of Loveland, where he lives with his wife Lorna. They have two children, Allison and Chris.
Lee Hendrixson, Restoration Manager
Lee has been in the cleaning and customer service industry for more than 25 years as a carpet and upholstery cleaner, drapery cleaner and plant manager. Now, as Manager of A-One’s fire restoration business, Lee has the opportunity to help people in their time of need. His honest, sincere approach and calming nature are ideal for customers going through a very traumatic time in their lives. And it’s that sincere approach that has helped A-One achieve extraordinary growth in its Restoration Division over the past several years. Lee enjoys reading, music and movies and currently resides in Bethel with Jody, his wife of more than 30 years.
Tina Brigham, Office Manager
Every company has that one person that keeps all the gears running smoothly, and all the people rowing in the same direction. For A-One, that person is Tina Brigham. Tina’s organizational and customer service skills have been a tremendous asset to our company, handling everything from scheduling to national program work. Tina enjoys reading, photography, crafting and spending time with family. She resides in Deer Park with her husband David and two children.
Call the Experts
A-One provides water and flood damage restoration to get you back home faster. The expert technicians are also specialized in fabric restoration after fire and smoke damage. Contact our professional team today.