North American Fabric Restoration
North American Fabric Restoration
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Core Values

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Our Story

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Awards

Core Values

Our Story

Awards

Environmental Commitment

Community Commitment

Culture

The Best Dry Cleaner in Greater Cincinnati

Family-owned and operated for more than 70 years, A-One Cleaners is respected as the best Greater Cincinnati dry cleaner. We’ve built our reputation on the highest quality of care and unmatched customer service. Bob Folzenlogen was just 16 years old when he started as a truck driver at A-One Dry Cleaners. His dedication and passion launched him into a management role, and Bob eventually bought a small portion of stock in the company. Years later, he bought the company outright and proceeded to turn A-One into one of Cincinnati’s finest cleaners.

After 50 years of service and community leadership, Bob finally retired from A-One and turned the operation over to his son, Mark. That same dedication and passion continues to make A-One one of Cincinnati’s best. Since taking over, Mark has opened new stores, expanded the number of routes to area homes and businesses, and, along with his wife, Janice, built A-One’s Fabric Restoration division into one of the region’s largest. Check out our Services and Resources and come Meet the Team.

What you’ll find from the best Cincinnati dry cleaner is quality, service, experience and dedication at every turn. That’s just the A-One way.

With over 200 years of combined experience in fire and water restoration, why would you go anywhere else?

Our Team

Mark Folzenlogen – Owner
Mark took over as Owner of A-One from his dad Bob, continuing a long family legacy of quality dry cleaning, fire and water restoration. Mark was actively involved in the Great Lakes Management Group, a regional dry cleaning management collaborative, for over 20 years. He served on the board of the Ohio Cleaners Association, and he served as President from 2000-2001. He is the founding Member of North American Restoration Dry Cleaners (NARD) and has been actively participating on the board since its inception, serving as President from 2011-2013.

Janice Folzenlogen – Owner
Janice began working at A-One Dry Cleaners after her second child was born in 1992. She started working in the office managing the payroll and customer accounts, and slowly mastered every aspect of the business. For the past 10 years, her focus and drive have been on the development of the Restoration Division, positioning A-One as a market leader. In 2010, Janice was asked to rekindle the International Order of the Blue Goose Chapter in Cincinnati. This organization is for anyone related to the insurance industry and focuses on charity. Since then, Janice has led numerous events such as Christmas Toy drives, Monte Carlos and golf tournaments that have benefited hundreds of people and raised over $150,000 in cash and goods. Her favorite event is the Christmas Toy/clothing drive. A-One customers have participated for numerous years, and we are continually surprised by their generous donations! If you have been a customer of A-One for several years, you may have also met Janice and Mark’s three children, Alex, Dylan and Sydney. They have all worked in the dry cleaners during their high school and college years. It truly is a family business.

Dylan Folzenlogen – Owner
Dylan has been involved in the dry-cleaning business since high school, working part time until moving into a full-time position after graduating from The Ohio State University. Working through the ranks, he made it to the mantle of Restoration Manager in 2018, overseeing and managing the work flow and the people involved. His drive and ambition keep him learning and evolving with the business as we continue to grow. Dylan purchased his first home in Cincinnati and now has a puppy to add to the family.

Alex Leary – Operations Manager
Alex worked at A-One on a part time basis during breaks while attending Saint Louis University. After graduation, he joined the team on a full-time basis with an interest in dry cleaning production. Alex was promoted to Operations Manager in 2018. Since then, he has further developed his skills in every position in our facility. He was the obvious choice based on his passion, insisting on providing the highest quality and service in the industry. He brings this approach to the entire operation, while influencing his employees to become a more focused, devoted team. A native of Cincinnati, Alex enjoys flying, golf, and a good cup of coffee.

Steve Smith, Quality Control Manager
Steve joined A-One in 1988 when he was still just a 17-year-old junior at Aiken High School. He started out pressing clothes, and in between football and basketball practices, Steve attended Fabric Tech Classes to learn the ins and outs of basic spotting, pressing and sewing. Over the years, Steve has attended and completed many more classes on pressing, spotting, advanced spotting and bleaching, becoming one of the industry’s most knowledgeable experts. What started out as a part-time job in high school has turned into a great career, and Steve’s training, dedication and service have made him one of the premiere cleaners in the business.

Lee Hendrixson, Restoration Manager
Lee has been in the cleaning and customer service industry for more than 25 years as a carpet and upholstery cleaner, drapery cleaner and plant manager. Now, as Manager of A-One’s fire restoration business, Lee has the opportunity to help people in their time of need. His honest, sincere approach and calming nature are ideal for customers going through a very traumatic time in their lives. It is this sincere approach that has helped A-One achieve extraordinary growth in its Restoration Division over the past several years. Lee enjoys reading, music and movies and currently resides in Bethel with Jody, his wife of more than 30 years.

Jeff Frank, Route Sales/Customer Service
For a business that relies so heavily on customer service, Jeff is one of A-One’s most valuable assets. Jeff started his career at A-One in 1977 while still a student at Purcell High School, running local relay routes under Bob Folzenlogen. Now Jeff works for Mark, but his commitment to customer service has remained the most important part of his job. “Jeff will do whatever it takes to please a customer,” says Mark. “He’s the most service-oriented person I know – not just at A-One, but anywhere.” Jeff is a resident of Cincinnati, where he lives with his wife Lorna. They have two children, Allison and Chris.

Tina Brigham, Office Manager
Every company has that one person that keeps all the gears running smoothly, and all the people rowing in the same direction. For A-One, that person is Tina Brigham. Tina’s organizational and customer service skills have been a tremendous asset to our company, handling everything from scheduling to national program work. Tina enjoys reading, photography, crafting and spending time with family. She resides in Deer Park with her husband David and two children.

Call the Experts

A-One provides water and flood damage restoration to get you back home faster. The expert technicians are also specialized in fabric restoration after fire and smoke damage. Contact our professional team at 866-964-2663 or by emailing CustomerService@A-Onecleaners.com

Community Out Reach

Yearly Holiday Toy and Clothing Drive for the children at St. Aloysius Orphanage, Ethel M. Taylor School in Millvale and the Welcome House in Northern Kentucky.

As President of Cincinnati Blue Goose, our owner, Janice, has raised over $150,000 for families in the Tri-State in need and other well respected organizations such as Honor Flight (which provides opportunity for Veterans to visit the Memorials in Washington D.C.) and Maslow’s Army (which addresses the basic needs of the homeless population).

Cleaning donated clothes for Veteran Threads to benefit local veterans

Coat and Boot drive for the homeless population for Maslow’s Army

Cleaning donated coats for St. Xavier Coat Drive, which are donated to the Mary Magdalen House

Salvation Army Program – A-One Fabric Restoration cleans FREE OF CHARGE all unwanted clothing items that customers do not want after experiencing a fire loss. These clothing items are delivered to the Salvation Army, and the tax-deductible receipt is given to the homeowner.

NARD’s story is that of the extraordinary.

We are a partnership that was built naturally, which led to key components such as inclusion, diversity, and creativity. NARD operators across the country include highly talented multi-faceted business moguls, incredibly successful women, multi-cultural business owners, and highly educated scientists and engineers. Diverse ideas bring insights, experiences, and the worldviews of the communities we serve. Our diversity facilitates better consumer understanding, and allows us to provide innovative and creative solutions to the clients we serve throughout the claim management process.
This partnership evolved into a franchise in 2018 in order to more effectively bring our collective expertise to our carrier clients on an enterprise level. 

NARD brings custom tailored solutions to our carrier clients, through the process of proactively assessing customer’s needs, spoken and unspoken.

Awards & Recognition

Received by Our Members

Award of Excellence Cleaner

2007 -2019

#1 Fabric Restoration Vendor for all of North America

Contractor Connection
2010, 2014

Top District Performer

Contractor Connection
2010 – 2014

Inc 5000

Inc Magazine
2010, 2009, 2008, 2007, 2006

Top Resources

Vogue Magazine

4 Master Dry Cleaners

Leading Cleaners Internationale
International Dry Cleaners Association “Seal of Approval”
NCA “Green Cleaners Council”
DLI “Certified Master Dry Cleaner”

Bride's Choice Award Winner

Wedding Wire & The Knot
2011, 2012, 2014, 2016, 2017, 2019

Best Couture Dry Cleaner

Modern Luxury
March 2018

Best of the North Shore

NS Magazine
March 2018

Top Companies of Kansas City - "The Phoenix" Award

KC Business Magazine
2014

Go to Destination

Bride Buzz
Feb 2010

Finest Cleaners of America

Members 

Plant of the Year

American Drycleaner Magazine
2015, 2007, 2006, 1991

California Dry Cleaner of the Year

2018

Best of Chicago

Chicago Magazine
2015

#2 Vendor overall including mitigation, construction, fabric and content restoration

Contractor Connection
2014

Featured Cleaner of the Month

National Clothesline
March 2011

Best Chicago Dry Cleaner

Chicago Reader

Media Features

Who’s Who Wedding Experts

Chicago Social
2018

Plant of the Year Award Feature

Feature: Cost Analysis

"Arrow Fabricare Services Hits Century Mark"

Smart Companies Thinking Bigger®
November 2014

Innovator Spotlight - Arrow

GreenEarth in the News
August 2014

Coats for Kids Initiative

American Drycleaner
February 2008

“A Perfect 10”

Chicago Social

Speaker

PIRNC 2018

Drycleaner of the Year

2018

Women Business Owner Spotlight

Designer Azeea Khan’s “Favorite Things”

Nov 2016

"Arrow Fabricare Services Turns 100"

American Drycleaner
November/December 2014

“All Dry Cleaners Not Created Equally”

A Perfect Event
Spring 2013

“Big Black Book of National Resources”

Arrow Esquire Magazine

“Go To Spot for Chicago Brides”

Chicago Social

Featured Business

Southbay Magazine

Feature: The Real Value of Luxury Brands

"Celebrating Arrow Leather and Fabric Care 100 Years Cleaning Clothes"

Kansas City Star
2014

"100 Years Later, The Dream Lives"

National Clothesline Article
September 2014

“Tailors We Trust”

Michigan Ave Magazine
October 2011

“Dry Out”

Multi Years Men’s Book

Nevada Business Chronicles

Featured on Regis and Kelly

Arrow cleaned Regis’s wife’s coat